Testimonials

There is nothing like a satisfied and happy customer. The "accolades" below are from actual clients who have purchased or leased a new Mercedes-Benz from our dealership. I had the privilege of earning their business and helping them with the planning of their European Delivery experience. The results are clearly shown in their letters to me or to our management.

"Herbert is not a car salesman, he is your friend in the car industry. Thinks of my needs first, professional, informative and patient. He is not pushy, simply there to assist you in making the right decision. Purchasing an $80k car is not something you just do, especially in this economy. I felt comfortable in my decision and investment, based on Herbert's patience and knowledge. I would not have bought this car from anyone else."   Pat H., Oceanside CA

"Herbert, how can we thank you enough? Our trip was WONDERFUL! We so much enjoyed Austria and will be going back again sometime. Konstanz was a lot of fun, and good food and wine! Also, the tour and the Mercedes plant was very informative, even I was interested! And Mercedes really knows the significance of its customers, the accommodations (5-Star) were GREAT and the service #1 by far! Thank you, thank you, thank you!"   Rhonda & Cliff S., Oceanside CA

"Dear Herbert, I want to thank you for all of your help and assistance for my newest purchase at Mercedes-Benz of Escondido. I could never go anywhere else to buy a Mercedes-Benz. You are truly "The Best"! When I am ready for the "SL" or the new "E" I will get in touch with you. Thank you again for everything."   Christine A., San Diego

"Gentlemen, A quick note to say what a pleasure it was to purchase our new E320 Sedan at Mercedes-Benz of Escondido. We were impressed by the professionalism of everyone we came in contact with throughout the process. And the European Delivery Program was unbelievable! We were especially impressed with Herbert Haemmer and the personalized service he provided with our trip to Europe and purchase of our vehicle. What a great surprise to find a customized 3-page itinerary he prepared for our trip! It really helped us enjoy our time in Europe, knowing that all of the details of our trip were at our fingertips. In today's assembly-line approach to business, it was a refreshing experience. Now we know what it means to own a Mercedes-Benz - a quality vehicle built, delivered and serviced by quality people."   Charlie R., Fallbrook CA

"Hola, Sr. Haemmer!  La verdad fue una aventura sin igual, de liga mayor, fenomenal, muy pero muy interesante. Espero verlo pronto y platicarle personalmente todo lo relativo al facinante viaje organizado por Usted, amigo Herbert Haemmer. Gracias por todo. Saludos de sus amigos Vicentes!"    Vicente V., Chula Vista CA

"Dear Mr. D.,  We have just recently purchased our fifth vehicle from your dealership, all of them handled perfectly by Herbert Haemmer.  I wish to commend you on the fine job you have done in assembling a group of people that are the best I have dealt with in many years of car purchases. I also want to tell you what a wonderful time my wife and I had with the European Delivery of our S63.  Herbert not only helped us prepare our plans for the trip, but personally contacted all of the hotels we stayed at, so we received special treatment at each hotel. I was really floored when we arrived at the Interalpen Hotel in Austria on the first night after taking delivery of our S63. I was greeted with a "Happy Birthday Mr. G." at check-in, our room was decorated with a welcoming bottle of champagne and a birthday cake from Herbert, and we had a special dinner table that evening. The entire trip was such a great experience, we will surely be doing it again. Congratulations for having achieved a thriving business with good people and a good reputation."   Michael & Trudi G., Encinitas CA

 "We can't thank Herbert enough for such a great experience, when buying our new E350.  Herbert has become more than just our favorite sales person or the person that helped us buy our new car and enjoy an unforgettable trip to Europe to pick it up - he has become our friend! We had Herbert on our side and no obstacles stopped him from delivering what is by far the best car buying experience and vacation we ever had. He took care of all the car ordering specifics, made sure the financing was taken care of, and to top it all off, Herbert became our personal travel planner and agent.  We received top notch service everywhere we went. We told Herbert we wanted to make a 17 day road trip to Spain out of this. He sent us a package with maps and highlighted routes, options for stops and sightseeing, you name it. We had a detailed itinerary with more than enough information to make us feel well prepared for our adventure. We wanted to thank Herbert one more time for making our European Delivery an amazing and unforgettable one. We know our next Mercedes will again be on the EDP and have Herbert's name all over it. Before this, buying a car was all about the car, now and thanks to Herbert, it's all about superb personal service and the overall amazing experience. Thanks again!!!    Anibal & Elizabeth G., Orlando FL

"Never had a better buying experience than from Herbert. Everything was handled so professionally and with such great care. All of our arrangements to buy our car and take delivery at the factory were made while we were in Spain. I'm already looking forward to buying our next car from Herbert."   Jack & Katie, Malaga, Spain

 "It was truly a pleasure working with you in the purchase of our fine E350! You are a delightful man who is very cordial and knowledgeable. You had many fine ideas that enhanced our vacation. Thank you!  What a fine quality car, and we look forward to purchasing our next Mercedes-Benz from you. Thanks again for your professional service!    Dick & Kitty, Escondido CA

 Dear Mr. Haemmer - "Thanks for all your hard work. It has been such a pleasure working with you, albeit hundreds of miles away. Your dedication, knowledge and professionalism have been superb! I have been trying for months to buy a Mercedes-Benz, as well as experience the adventure of the Black Forest Rally Package. It seemed no dealer in Detroit, Michigan was very knowledgable about the program. I even tried to walk one salesperson through some of the steps to get the process going with no results. However, when I contacted you, everything fell right in to place. Not only do I feel like I have known you forever. I feel as though I always have your undivided attention. No matter how minor or trivial my questions may seem, I feel very comfortable and confident that you are taking care of me. That is just to say, how well you have been through this process thus far. It is nice to be able to trust someone and know you are getting a bang for your buck! I know Tom and I are going to have a blast in October when we begin our adventure. We cannot wait!!! "    Rene B. & Tom S., Detroit MI